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Knowledge base
General FAQs
Verve E-Cash
8
I want to check my account balance on quickteller
How do I fund my ecash?
how do I recharge my ecash?
How do I use my ecash(transfer)?
How do I use my ecash (recharge)?
View all 8
Using Quickteller
27
How do I unlock my Quickteller account?
How do I change the mobile number registered for my OTP?
How do I view my transaction history?
How do I buy airtime via Quickteller?
How do I transfer money via Quickteller?
View all 27
Other Inquiries
10
How do I become a Quickteller Paypoint agent?
Quickteller - DSTV (Promo)
Fraud
Can you use a token generated for a meter that hasn't be used for another meter
Interswitch Support Number
View all 10
Buy Airtime
2
Buy Airtime for any Network (Glo, Airtel, MTN, 9mobile) for others
Buy Airtime for self
How Tos
7
Pay School Fees
Pay FIRS Tax
Pay Toll fees
Pay for Bus Transport, CHISCO, GIGM
Pay Cross River Water Board
View all 7
Transaction Related Questions
My Transaction was Successful but I Didn't Get Value
7
Can I get my OTP via email?
I did a successful transfer, but the beneficiary didn’t get the money
I made a bill payment, but I don’t have value for it yet
I made a meter payment / electricity payment, but I have not gotten my PIN / token
I mistakenly credited a wrong ID / Account
View all 7
My Transaction Failed but My Account was Debited
3
The transaction timed out, but I was debited
My transaction status shows pending, but I was debited
My transaction failed but I was debited
Quickteller Loans
Loan Related Questions
9
I want a loan
I want to extend my loan payment
I want to repay my loan
I want to know how much I’m owing
I’ve paid my loan but it’s not reflecting
View all 9
Transfer
Transfer
0
Electricity
Electricity
0
Betting
Betting
0
Agent Wallet Funding/Cashout
Agent Wallet Funding/Cashout
0
Quickteller Paypoint
1
What is Quickteller Paypoint
Cable TV
Cable TV
0
Airtime
Airtime
0
Global Mall
Global Mall
0
Flight
Flight
3
Paid for flight ticket but airline has not issued ticket
Book on Hold
Buy Flight Ticket
Add Card/Password Reset
Add Card/Password Reset
0
OTP
OTP
1
I didn’t get my OTP. What should I do?
Loan Enquiries
About Quickteller Loans
13
Can I request for loan?
What are the terms & conditions for getting a loan?
How can I qualify for a loan?
How much can I borrow?
What are your interest rates?
View all 13
Loan Issues
2
I was approved for a loan, why have I not yet received my funds?
I have made my repayment, but my account has not been updated, how come?
Loan Repayment
4
How do I repay my loan?
What happens if direct debit has not occurred?
After repayment, how long before I can reapply for a loan?
I want to repay my loan. What happens if direct debit has not occurred?
Quickteller
Getting started
2
How can I register on Quickteller?
How can I set up my card on Quickteller?
About Quickteller
6
What is Quickteller ?
What is quickteller used for?
Can I use any card on Quicteller?
How do I get my activation link for Quickteller after registering ?
What kind of bills can I pay ?
View all 6
Do More With Quickteller
2
How do I get listed as a Merchant on Quickteller?
How to incorporate QT API on my website ?
My Account Settings
6
Can I change my Quickteller account email address?
I want to reset my password
Can I update my personal information?
Can I change my Quickteller registered Phone number ?
Can I delete a card on Quickteller ?
View all 6
Payments
9
Are there any transaction limits and if so, what are they?
Can I use my international cards on Quickteller?
Can I use my mobile money accounts on Quickteller?
Do I need an ATM card to use Quickteller?
how can I activate my eCash ?
View all 9
Security
4
Are my transactions secured?
Can I change my Mobile number for OTP?
How do I register for Safetoken or OTP?
What is Safetoken or OTP?
Quicktips
1
How can I pay for For Cable TV ?
Rebirth
0
Payment Issues
Payment Issues
2
I want reversal/I have not gotten my funds back/ I have not gotten reversal
No token for electricity payment/ refund
Verve eCash
eCash Enquiry
8
What is Verve eCash?
How do I get a Verve eCash?
What are the transaction limits on eCash?
Are there other available limit Tiers for eCash?
Can I increase my Transaction Limits for eCash?
View all 8
eCash Security
3
When should I change my eCash PIN?
What steps should take if I forget the PIN for my eCash?
I want to change my E-cash PIN
eCash Transaction
5
How can i fund my eCash?
What types of transactions can I perform with my eCash?
How to fund my eCash
How do I transfer on eCash?
Can I make bill payment with my eCash account?
Quickteller Homes
Quickteller Homes General Enquiry
11
What is Quickteller Homes ?
How does Quickteller Homes work ?
Who can use Quickteller Homes ?
Why should I sign up on Quickteller Homes ?
How can I access Quickteller Homes ?
View all 11
Quickteller Homes Landlord & Agent Enquiry
17
Who is a landlord or an agent ?
What can I do as a landlord or agent on Quickteller Homes ?
What information do I have to provide to register, list and publish properties as a landlord or an agent on Quickteller Homes ?
Do I have to upload pictures of any property I want to list and publish on Quickteller Homes ?
Can I upload property information more than once ?
View all 17
Quickteller Homes Tenant Enquiry
6
Who is a Tenant ?
What is the assurance that the property listed on Quickteller Homes fit my preference ?
How much of my personal information is shared with or accessible to landlords and agents on Quickteller Homes ?
If I express interest to rent a property, how do I know the next steps ?
For a shared apartment, is there a way to locate or know other tenants in the apartment ?
View all 6
Quickteller Homes Payments
7
Is payment enabled on QT Homes?
How can I pay for a short let property ?
Can I book on behalf of someone else?
What happens after I have made a successful payment?
What should I do when I tried to book a property and was debited but the transaction was not successful?
View all 7
Quickteller Homes Subscription
17
What are the benefits of subscribing to Quickteller Homes as a landlord or agent?
What happens if I cancel my subscription?
Can I still access my account after my subscription expires?
What are the different subscription types available on Quickteller Homes?
How do I choose between a monthly and an annual subscription plan?
View all 17
Quickteller Homes Legal Services
6
What does the legal services on Quickteller Homes entail?
Is this service directly provided by Quickteller Homes
Do you have legal templates available on Quickteller Homes
Can i track the status of my request?
How much do the legal services cost?
View all 6
Quickteller Paypoint
Added Services on QTPP
5
How do I request for a POS ?
How do I log failed/pending transactions?
How do I reset my password ?
Does Quickteller Paypoint offer loans/credit facilities to agents ?
Does Quickteller Paypoint offer Agent Insurance ?
Agent and Aggregator Onboarding
5
How do I become a Quickteller Paypoint agent ?
How do I get started as an Agent ?
How to become a Quickteller Paypoint aggregator?
What are the benefits of becoming an Agent ?
How will I be supported as an Agent/Aggregator ?
Benefits Of Quickteller Paypoint
5
How do I make money as an Agent ?
Benefits for the Aggregator
Benefits for the Agents
Benefits for customers
Benefits for Financial Services Providers
Funding On Quickteller Paypoint
1
How do I fund my wallet ?
QT Rebirth
About Quickteller
0
Sign up on Quickteller
0
Trouble Signing in?
0
Ecash
0
Wallet
0
Airtime and Data
0
Send money
0
Transactions
0
Unauthorized Transactions
0
Security
0
General Inquiries
0
Community forums
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Quickteller Forums
Announcements
0
Feature Requests
2
What would you like us to add on the self-service portal?
Posted by
Idongesit Essen
,
almost 5 years ago
Last Reply
by Idongesit Essen
over 4 years ago
ADDITION OF NEW MOBILE ACCOUNTS
Posted by
DLaw Sky Ventures Int.
,
over 4 years ago
Last Reply
by ABDULMUDALLIB MUSA ABDULLAHI
over 4 years ago
Report a problem
5
Failed transaction over 48 hrs not resolved
Posted by
Charles Snipes
,
over 4 years ago
Last Reply
by sagiru adamu
over 3 years ago
Failed transaction
Posted by
Abdolami Lekan
,
over 4 years ago
Last Reply
by Abdolami Lekan
over 4 years ago
this people r unserious
Posted by
Charles Snipes
,
over 4 years ago
Last Reply
by Ojeblenu Joel
over 4 years ago
See all 5 topics
Help Desk Software
by Freshdesk