What would you like us to add on the self-service portal? : Self Service

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What would you like us to add on the self-service portal?

Idongesit Essen

started a topic almost 5 years ago

Let us know!

7 Comments

Abdullahi Azina

said almost 5 years ago

I make a mistake on buying pin for jamb 2020 , instead of selecting for DE I click for utme and I wanna buy for DE please can you change it for me

Mohammed Abdulhamid

said almost 5 years ago

Let the forum be like chat app so that the customers chat to solve some small-small problems not to wait for customer care, cuz sometime customers need a quick support but the customer cares were offline

Isa yata Yusuf

said almost 5 years ago

Allow users to edit BVN and email

DLaw Sky Ventures Int.

said almost 5 years ago

Create a WhatsApp Group for all Agents and Add Support Staff on the Group for quick response to Agent Issues

Opex.4tech

said over 4 years ago

Helo

Charles Snipes

said over 4 years ago

live chat will be great addition were we can real time chat with customer care agents.you people response time is extremely slow.failed transaction takes days just to be rectified.if transaction fails why is money no refunded back immediately and automatically.why do we have to suffer calling and messaging you people for our own money that you people wrongly debit

Idongesit Essen

said over 4 years ago

Hello Charles,

Thank you for your message.

You can now chat with an agent via Quickteller Web!

Visit www.quickteller.com and use the chat.