Self Service

My Transaction was Successful but I Didn't Get Value 7

• Can I get my OTP via email?
• I did a successful transfer, but the beneficiary didn’t get the money
• I made a bill payment, but I don’t have value for it yet
• I made a meter payment / electricity payment, but I have not gotten my PIN / token
• I mistakenly credited a wrong ID / Account

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My Transaction Failed but My Account was Debited 3

• The transaction timed out, but I was debited
• My transaction status shows pending, but I was debited
• My transaction failed but I was debited