Please confirm your transaction failed. To confirm the final status of your transaction, kindly follow the steps below.

  1. (On your Quickteller Dashboard), Go to "Transaction History
  2. Click "Check Status"
  3. Enter your "Transaction Reference"
  4. Click "Get Status"

If the status is failed, your funds would be reversed within 24 hours.


To get your reference number, follow the steps below

  1. (On your Quickteller Dashboard), Go to "Transaction History"
  2. Click on the transaction count widget
  3. Be sure to check 'Include Failed Transaction' and click the blue date range button at the bottom to search.
  4. When you have seen the transaction click on more at the bottom right corner to view all the transaction details.