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Quickteller Rebirth
About Quickteller
13
What has changed on Quickteller?
What should I expect on Quickteller?
What is Quickteller?
What can I do on Quickteller?
What is Quickteller Account
View all 13
Sign up on Quickteller
2
How do I sign up on the new Quickteller (for new users only)
How do I sign up with a Phone number?
Trouble Signing in?
2
What is Quicktag
I am a returning user but I can't sign in with google. What should I do?
Ecash
6
I am an existing customer.Why can't I see my ecash on the dashboard?
Is ecash the same as QT account?
How can I fund my ecash?
Can I fund my ecash with QT account?
Why can't I see my ecash as a payment option on the payment page?
View all 6
Wallet
8
What is the Quickteller Wallet?
How do I move money from my ecash to my QT Account?
How do I add my other bank cards to my wallet?
How many bank cards can I add to my wallet?
How do I check my card balance?
View all 8
Airtime and Data
4
How do i top up my line with airtime?
How do i top up my line with data?
What do I do if my airtime topup failed but i was debited?
How do I buy airtime for someone else?
Send money
3
How do I send money to someone?
How do I send money to someone not on QT?
How do I send money to someone's Quicktag?
Transactions
6
I was debited twice, but credited once what do I do?
I was debited but didn't get value, what do I do?
I paid for a electricity but i didn't get token. What do I do?
I didnt get OTP
How do i see my transaction history?
View all 6
Unauthorized Transactions
2
I was debited but I didn't initiate the transaction
I think my account has been breached
Security
4
How do I change my password?
How do i reset my password?
How do I change my PIN
How do i reset my PIN?
General Inquiries
13
Are there any fees for this service, monthly charges or annual fees?
Are there minimum or maximum amount that can be paid?
What is the meaning of safetoken/OTP?
What channels are available for delivering of OTP?
How can I request for my OTP to be sent via WhatsApp?
View all 13
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