General Inquiries

Are there any fees for this service, monthly charges or annual fees?
.Buy airtime – All at face value. No additional charges. .Pay bill – A N100 convenience fee is charged for each successful transaction .Send Money – Up-t...
Mon, 4 Dec, 2023 at 2:22 PM
Are there minimum or maximum amount that can be paid?
The Interswitch payment gateway minimum amount is N50 and no maximum amount is defined by the payment gate. The maximum amount for recharge is N20,000 while...
Mon, 4 Dec, 2023 at 2:24 PM
What is the meaning of safetoken/OTP?
One-Time Password, and is used to authenticate a card-not-present transaction (Verve card or MasterCard).
Mon, 4 Dec, 2023 at 2:24 PM
What channels are available for delivering of OTP?
OTP can be delivered via the following channels: SMS and email. If you experience a delay in receiving your OTP, you can request for the OTP to be delivered...
Mon, 4 Dec, 2023 at 2:25 PM
How can I request for my OTP to be sent via WhatsApp?
Add our official WhatsApp number 07009065000 to your contacts and initiate a chat to request for the OTP. 07009065000 is the only WhatsApp number we use for...
Mon, 4 Dec, 2023 at 2:26 PM
Must I always enter OTP/safetoken?
Yes, however for  1. self-recharge transactions, SafeToken/OTP is not required.  2. if you have opted in for device fingerprinting, you will not be requir...
Mon, 4 Dec, 2023 at 2:27 PM
How do I register for safetoken/OTP
Kindly follow the steps below to get your card registered for the OTP service. .Visit an ATM .Insert your card .Select Quickteller .Select "&quo...
Mon, 4 Dec, 2023 at 2:28 PM
How do I request for loans?
To request for a loan via the website .Click here .Enter requested loan amount, account number to receive the loan as well as bank name .Proceed to se...
Mon, 4 Dec, 2023 at 2:29 PM
How do I payback my loan?
•    How do I repay online o    Go to www.quickteller.com/ils and select the lender you have a loan with o    Enter your phone number you used to apply an...
Mon, 4 Dec, 2023 at 2:30 PM
How can I request for loan via my Quickteller mobile app?
.To request for a loan via the mobile app; .Tap on ""Loan"" from either the ""Menu sidebar"" or ""Quick S...
Mon, 4 Dec, 2023 at 2:31 PM