To change your tier, send a request via email to [email protected]. You will be required to send in your wallet ID, preferred tier and the following details ;

    Any valid officially approved ID (NIMC, Voters Card, Driver's license or International Passport),


    Basic customer information (such as passport photograph, name, place and date of birth, gender and address) and proof of address

For Tier 3, a KYC requirement compliance to AML/CFT Regulation check will be carried out.